Support
How can Buddy help?
Email us
We read every message and usually answer within one business day.
info@bonbrain.comWeb app sign-in
Use the email and password from the app. Anonymous app users add an email under Profile → Account first.
Sign inAI assistants
Connect ChatGPT, Claude, Grok or any MCP client to your pantry.
Setup guideFrequently asked
Is Pantry Buddy free?
Yes. Pantry Buddy is free to download and the free plan includes a few AI receipt scans every week, your pantry, shopping lists and recipes. Premium is an optional subscription that adds unlimited scanning, expiry reminders, smart restock alerts and spending insights.
Which receipts can it read?
Grocery receipts from most supermarkets and corner stores. Take a photo (long receipts can be split over several photos) or upload a picture from your library. On the web you can upload photos or a PDF receipt.
How does it know when food expires?
Pantry Buddy estimates a shelf life for every item from the type of food and where you keep it (fridge, freezer or pantry). Printed dates always win: change any date in a tap and it stays the way you set it.
Can I use Pantry Buddy on my computer?
Yes. Sign in at pantrybuddy.co with the same email and password you use in the app to see your pantry, shopping lists, recipes and receipts, and to upload receipts from your computer.
I use the app without an account. How do I sign in on the web?
Open the app, go to Profile → Account and add an email and password. Your pantry stays the same; then sign in here with that email.
Can my household share one pantry?
Yes. Invite people from Profile → Household in the app. Everyone sees the same pantry and shopping lists, on the phone and on the web.
Is there an Android app?
Not yet. Pantry Buddy is on iPhone and iPad, and the web app works in any modern browser.
How do I cancel Premium?
Subscriptions are billed and managed by Apple. On your iPhone open Settings → your name → Subscriptions → Pantry Buddy, or use the App Store app. Cancel at least 24 hours before the period ends to avoid the next charge.
Do you sell my data?
No. We do not sell personal data. Receipts are used to fill your pantry and give you insights. Read the Privacy Policy for the details.
How do I delete my account?
In the app, go to Profile → Account → Delete account. You can also email info@bonbrain.com from the address on your account and we will delete it for you.
Billing
Premium is sold through the App Store.
How do I cancel or change my plan?
On your iPhone open Settings → your name → Subscriptions → Pantry Buddy. Apple handles all billing, so we cannot cancel or refund a subscription for you.
How do I ask for a refund?
Refunds are handled by Apple. Go to reportaproblem.apple.com, sign in with your Apple ID and choose the Pantry Buddy purchase.
I paid but the app still shows the free plan.
Open the paywall in the app and tap Restore Purchases while signed in to the same Apple ID. If that does not help, email us with the date of the purchase.